Enablematic Privacy Policy (United Kingdom)
Effective Date: 15/12/2025
Last Updated: 15/12/2025
1. Introduction
Enablematic (“we”, “our”, “us”) is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, store, and protect your personal data when you engage with our services, visit our website, or communicate with us.
We process personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Data Controller
Enablematic (United Kingdom) is the data controller for all personal information collected.
Registered Office: [Insert Business Address]
Email: [email protected]
Website: https://www.enablematic.io
3. Information We Collect
We may collect and process the following categories of personal data:
a. Information you provide directly
Name, company name, and job title
Email address, telephone number, and contact details
Billing and payment information
Business preferences and communication history
Login credentials for systems managed by Enablematic
b. Information collected automatically
IP address, browser type, and device information
Usage data and website interaction analytics
Cookie and tracking data
c. Information from third parties
Public business profiles or directories (e.g., LinkedIn, Google My Business)
CRM or integration data when you authorise third-party connections
4. How We Use Your Information
We use your personal data to:
Deliver and manage Enablematic’s AI, CRM, and automation services
Communicate with you about projects, support, or billing
Send updates, service information, and marketing communications (with consent)
Comply with legal obligations
Improve our website, systems, and service performance
5. Legal Basis for Processing
We process your personal data under the following lawful bases:
Contractual necessity – to perform our service obligations to you
Legitimate interests – for business improvement, analytics, and communication
Consent – for marketing communications or optional data collection
Legal obligation – where processing is required by UK law
6. Data Retention
Personal data is retained only for as long as necessary for its intended purpose or as required by law.
Client and accounting records are typically retained for six (6) years after the conclusion of our engagement, unless deletion is requested sooner.
7. Data Sharing and Transfers
We do not sell or rent personal data.
We may share limited information with:
Trusted third-party service providers (e.g., hosting, billing, analytics, CRM platforms)
Legal or regulatory authorities when required by law
Where data is transferred outside the UK, we use approved safeguards such as the UK International Data Transfer Agreement (IDTA).
8. Data Security
We maintain appropriate technical and organisational measures to protect your information, including:
Secure servers and encrypted connections (SSL/TLS)
Restricted data access and authentication controls
Regular system updates and monitoring
9. Your Rights
Under the UK GDPR, you have the right to:
Access – request a copy of your data
Rectify – correct inaccurate or incomplete data
Erase – request deletion (“right to be forgotten”)
Restrict – limit processing of your data
Port – receive your data in a portable format
Object – to data use for direct marketing or legitimate interests
To exercise any of these rights, please contact us at [email protected].
We will respond within 30 days in accordance with UK data protection law.
10. Cookies
Our website uses cookies to enhance user experience and analyse website performance.
You can manage or disable cookies through your browser settings.
For full details, please review our separate Cookie Policy available on our website.
11. Marketing Communications
If you consent, we may send you newsletters, updates, and promotional information.
You can withdraw consent at any time by clicking “unsubscribe” in our emails or by contacting [email protected].
12. External Links
Our website may contain links to third-party websites.
Enablematic is not responsible for the privacy practices or content of those sites.
13. Changes to This Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.
Any updates will be posted on our website with the revised “Last Updated” date.
14. Contact Information
If you have questions, concerns, or complaints about this Privacy Policy or your data, please contact:
Enablematic (UK)
Email: [email protected]
Website: https://www.enablematic.io