Enablematic Terms and Conditions (United Kingdom)
Effective Date: 15/12/2025
Last Updated: 15/12/2025
1. Introduction
Welcome to Enablematic (United Kingdom).
These Terms and Conditions (“Terms”) govern your use of our website, systems, and services.
By engaging Enablematic’s services or accessing our website, you agree to be bound by these Terms.
If you do not agree, please refrain from using our services.
2. Company Information
Trading Name: Enablematic (UK)
Email: [email protected]
Website: https://www.enablematic.io
Registered Address: [Insert UK Business Address]
Enablematic provides AI automation, CRM integration, process optimisation, and digital technology services to businesses across the United Kingdom and internationally.
3. Scope of Services
Enablematic offers:
AI automation and workflow integration
CRM setup, configuration, and management
Web development and system integration
Email, SMS, and marketing automation tools
Data analytics and performance reporting
All services are provided under a separate proposal, retainer agreement, or written quotation accepted by the Client.
4. Service Agreement and Acceptance
A legally binding contract is formed when:
The Client accepts Enablematic’s written proposal or quotation; and
The first payment (setup or retainer) is received by Enablematic.
These Terms apply to all contracts, proposals, and service agreements unless expressly replaced by a signed master agreement.
5. Fees, Billing, and Payment Terms
All prices are quoted in GBP (£) and exclude VAT unless otherwise stated.
Setup fees are payable upfront and are non-refundable once work commences.
Monthly retainers are invoiced on the 28th of each month, due by month-end.
Additional work outside agreed packages is charged at £35/hour (excl. VAT).
Late payments may incur interest at 5% per month above the Bank of England base rate.
Enablematic reserves the right to suspend services for overdue accounts.
6. Client Responsibilities
The Client agrees to:
Provide accurate, complete, and timely information required to deliver the service.
Ensure that all access credentials, content, and third-party platform permissions are provided when requested.
Comply with applicable UK data protection and marketing regulations.
Maintain active payment methods to avoid service interruptions.
Enablematic is not responsible for project delays or data loss caused by incomplete information or third-party system failures.
7. Confidentiality
Both Parties agree to maintain strict confidentiality over all proprietary, strategic, and business information obtained during the engagement.
This obligation remains in effect for two (2) years after the termination of the contract.
8. Intellectual Property
All materials, systems, scripts, and automations created by Enablematic remain the property of Enablematic until all invoices are paid in full.
Upon full payment, ownership of deliverables specifically created for the Client transfers to the Client.
Enablematic retains the right to reuse frameworks, templates, or code developed independently prior to or during the engagement.
9. Data Protection
Both Parties shall comply with the UK GDPR and Data Protection Act 2018.
Enablematic processes data strictly in accordance with its Privacy Policy.
Each Party agrees to maintain secure systems and report any data breach promptly.
10. Warranties and Disclaimers
Enablematic will perform all services with reasonable care, skill, and diligence expected of a professional service provider.
However, Enablematic does not guarantee that systems or automations will be error-free, uninterrupted, or fully compatible with all third-party platforms.
All warranties, express or implied, are excluded to the fullest extent permitted by UK law.
11. Limitation of Liability
To the maximum extent permitted by law:
Enablematic shall not be liable for indirect, special, or consequential damages.
The total aggregate liability under any contract shall not exceed the total amount paid by the Client within the preceding three (3) months.
Enablematic shall not be liable for losses arising from system downtime, third-party integrations, or user error.
12. Termination
Either Party may terminate a service agreement with 30 days’ written notice.
Enablematic may terminate or suspend services immediately if:
The Client fails to pay invoices when due;
The Client breaches any term of this Agreement; or
Continued service may harm Enablematic’s business integrity or compliance obligations.
All outstanding payments become immediately due upon termination.
13. Force Majeure
Enablematic shall not be liable for delays or failure to perform due to circumstances beyond its reasonable control, including but not limited to: natural disasters, power failures, cyber incidents, or acts of government.
14. Use of Website and Content
All website content, including logos, text, graphics, and software, is the intellectual property of Enablematic or its licensors.
You may not reproduce, modify, or distribute any materials without prior written permission.
15. Third-Party Links and Integrations
Our website or systems may contain links to third-party websites or integrations (e.g., CRMs, payment gateways).
Enablematic is not responsible for their content, performance, or privacy practices.
16. Governing Law and Jurisdiction
These Terms are governed by and construed in accordance with the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
17. Amendments
Enablematic may revise these Terms periodically to reflect operational, legal, or regulatory changes.
The most recent version will always be available on our website.
18. Contact Information
If you have any questions or concerns about these Terms, please contact:
Enablematic (UK)
Email: [email protected]
Website: https://www.enablematic.io